Shipping Policy

• Orders are processed within 1–3 business days.
• You’ll receive a confirmation email with tracking information once your order ships.

• Free standard shipping (worldwide): delivered by trusted local couriers. Estimated delivery: 7–10 business days.
• Express shipping (worldwide): delivered via UPS, DHL, or FedEx. Estimated delivery: 5–7 business days.

Delivery times are estimates, not guarantees, and may vary by location, customs clearance, and courier operations, factors outside our control. If an express shipment arrives after its estimated delivery window, we won’t issue a refund for the shipping cost. By choosing express shipping, you accept these terms.

• Free worldwide standard shipping is included on every order.
• Express shipping is available at checkout for an additional fee.

• Every order includes a tracking number so you can monitor delivery status.
• For orders shipped with free shipping, tracking begins once the package reaches the local courier in your country.
• Free-shipping orders travel by air cargo; once customs clearance is complete and the package is handed to the local courier, tracking begins. There are no tracking updates during the air-cargo portion of the journey.

• Every order ships in plain, discreet packaging with no reference to our company name or products inside.
• Billing statements appear as “Express Electronic.”
• We ship from our Hong Kong warehouse.

• Import taxes and duties are included in the price you pay at checkout when you choose free shipping: you won’t be charged additional fees on delivery.
• Express shipping does not include customs taxes and duties; these are the customer’s responsibility.

We don’t ship to:

• Countries currently in active war or conflict zones
• Countries with strict legal restrictions on adult products
• Countries with a high risk of fraudulent transactions

• We don’t ship to PO boxes.
• We don’t ship to APO or FPO addresses.

• If your order is lost or arrives damaged, we’ll issue a replacement or refund in accordance with our Refund & Return Policy.
• If a package is refused at the time of delivery, no refund will be issued.

• You’re responsible for providing the correct shipping address at checkout.
• We’re not responsible for packages delivered to the wrong address due to customer error.
• If you realize you entered an incorrect address, contact us at support@siliconeseduction.com as soon as possible. We can’t guarantee changes after an order is placed, but we’ll do our best to help before your package ships.

For return and refund details, see our full Refund & Return Policy.